Which countries do you ship to?
Our official site is only available for the United States, while we will update soon for the worldwide. If you have any problems, please feel free to contact with us on firstname.lastname@example.org or on our contact page.
How long does shipping take?
Orders are processed Monday through Friday. Orders received on Friday after 12:00 midnight will be processed the following Monday. The shipping time (orders with standard shipping) is around 3-7 business days, due to the virus, some products may have some delays. We try to ship all orders the same day they are received, but we do not guarantee it.
My order has already been shipped, but I need to change my address – how can I do this?
Pls contact us on email@example.com in advance.
The tracking states that my package has been delivered, but I have not received anything yet. What can I do?We are sorry for the inconvenience caused to you, pls contact with us on firstname.lastname@example.org and we will help you to solve the problem immediately.