Which countries do you ship to?
Our official site is only available in the United States, but we will update soon worldwide. If you have any problems, please feel free to contact us at email@example.com or on our contact page.
How long does shipping take?
Orders are processed Monday through Friday. Orders received on Friday after 12:00 midnight will be processed the following Monday. The shipping time (orders with the standard shipping) is around 5-10 business days. We try to ship all orders the same day they are received, but we do not guarantee it.
My order has already been shipped, but I need to change my address – how can I do this?
Pls, contact us at firstname.lastname@example.org in advance.
The tracking states that my package has been delivered, but I have not received anything yet. What can I do? We are sorry for the inconvenience caused to you, pls contact us at email@example.com and we will help you to solve the problem immediately.